Windows 8/8.1 devices, BitLocker and Exchange Activesync "Require encryption on device"

Recently I've been testing a change to our Exchange ActiveSync Policy , "Require encryption on device". This works fine for  Windows 8 phones, all iOS devices and some Android. However, W8 tablets with BitLocker on have an issue getting Activesync email.

Is BitLocker considered to be insufficient Encryption for an Exchange Activesync policy which enforces: "Require encryption on device".

March 13th, 2015 10:14am

Hi dude -d,

"Require encryption on device Select this check box to require encryption on the mobile phone. This increases security by encrypting all information on the mobile phone."
Here is a link for reference of this policy
View or Configure Exchange ActiveSync Mailbox Policy Properties
https://technet.microsoft.com/en-us/library/bb123994(v=exchg.141).aspx

Considering this policy is to increase the security by encrypting the device ,there maybe some conflicts here if the the device has been protected by the Bitlocker .This is just my own assumption.
To understand this policy more deeply ,it is recommended to ask for help from our Exchange Forum .They are more familiar with this policy and they may have more resources to help understand this issue .
Exchange Forum
https://social.technet.microsoft.com/Forums/exchange/en-US/home?category=exchangeserver

Best regards

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March 16th, 2015 4:01am

Hi, Yes, I've read the links, and also posted on the Exchange forum - no response.

I'm not 100% what you mean by a conflict. This policy does not do the "encrypting the device", this policy only requires that any devices trying to connect are encrypted. In the case of Apple iOS devices, and Windows 8 phones, this is not a problem - setting a passcode encrypts them. This also is not a issue for most modern android devices - they are prompted to encrypt the device.

However, with Windows 8 tablets, what can be done? BitLocker is the MS Encryption that it comes with, but it does not appear to be suitable for EAS?

March 23rd, 2015 5:17am

Hi dude -d,

As the policy explained :
"Require encryption on device   Select this check box to require encryption on the mobile phone. This increases security by encrypting all information on the mobile phone."
This is a policy to encrypt all information.
Encrypting all information is not just to set a password to protect the information .All the information is encrypted with an algorithm(Such as AES 256 with Diffuser,AES 128-bit).Setting a password to protect the device as we did for the android devices is a different situation ,the information in the devices is not encrypted .
When the policy is applied to the device protected by the Bitlocker , however the information has been encrypted ,so I guess there is a conflict here.It is just my own opinion.

Is there anythig to update from the Exchange side ?Maybe the Exchange Forum has more resources to explain the issue .

Best regards

Free Windows Admin Tool Kit Click here and download it now
March 24th, 2015 9:10pm

BitLocker is absolutely supported with Exchange ActiveSync Policies, see Use Exchange ActiveSync Policies for Device Management on the TechNet Library. See the Addressing Policy Compliance section for details on issues that might cause the issue you are experiencing.

Brandon
Windows Outreach Team- IT Pro
Windows for IT Pros on TechNet

April 7th, 2015 2:48pm

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